Delete your account
DatePick Scheduler is the app store owners and their staff use to run bookings. You can delete your account in the app, or ask us by email if you no longer have the app.
Option 1 · In the app
Delete it yourself
- 1Open DatePick Scheduler and sign in.
- 2Tap More, then Account.
- 3Tap Delete account.
- 4Enter the code we email to you to confirm.
Option 2 · By email
Ask us to delete it
Email support@datepick.com from the email address you sign in with, and say you want your DatePick Scheduler account deleted. We only act on requests from the account's own address, and we reply to confirm when it is done.
What happens
Deleted after 7 days
Your account is deleted 7 days after you confirm. Until then it works as before, and you can cancel in the app under More › Account. If you are the only owner of a store, add another owner in Shopify admin first.
What is deleted
- Your account: email address, name, language and time zone
- Your sign-in on every device, and your devices and sessions
- Your access to every store you belong to
- Your alerts: push tokens and alert preferences
What is kept
- The stores' bookings and customers, which belong to each store
- Notes you wrote about customers stay with the store, without your name
- A record that the account was deleted, kept for security and legal reasons
Deleting your DatePick Scheduler account doesn't delete a store's DatePick data. Store owners remove that by uninstalling DatePick from Shopify. More in our privacy policy.