DatePick logoOmnisend logo

Omnisend automations for every booking

DatePick sends each booking to Omnisend as a custom event with all its details. Use them to trigger email and SMS automations that remind, follow up and bring customers back.

Omnisend logo Omnisend sync

Connected
booking placed
booking confirmed
booking rescheduled
booking completed
booking cancelled
Category
Email & SMS marketing
Syncs
Contacts and custom events
Setup
API key
Plans
Every DatePick plan

What you get

What DatePick and Omnisend do together

01

Custom events, fully typed

Each booking event includes the service, teammate, start date and time, location, price and booking link as proper fields, ready for automation splits and personalisation.

02

Email and SMS in one flow

Omnisend automations can send email and SMS, so a single booking can trigger a confirmation email, a text reminder and a follow-up offer.

03

Product recommendations after visits

After a booking is completed, recommend the products that go with it, such as aftercare for a facial or wax for a surf lesson.

04

Contacts kept in step

Booking customers are created or updated in Omnisend with their name, email and phone, keeping your contact list complete.

Set up

Connect Omnisend in 3 steps

  1. 1

    Copy your API key

    In Omnisend, open Store settings › API keys and create a key.

  2. 2

    Connect DatePick

    Paste the key in Settings › Integrations › Omnisend and send a test booking event.

  3. 3

    Build an automation

    In Omnisend, create a custom automation triggered by a DatePick event.

Made for

How shops that sell time use it

Beauty salons

After a completed lash appointment, send aftercare tips by email and a refill reminder by SMS three weeks later.

Bike and board rentals

Send a pickup checklist when the rental is confirmed, and a discount on the next rental when it's returned.

Fitness studios

When someone books their first class, start a welcome series that ends with an offer on a class pack.

Under the hood

The details

Exactly what moves between DatePick and Omnisend, which way it goes and when. Included on every plan, Free too.

Events
Booking placed, confirmed, rescheduled, canceled, completed
Event fields
Service, teammate, start date and time, timezone, location, price, currency, manage link
Contacts
Created or updated with name, email and phone
Authentication
Omnisend API key
Tip
A custom event appears in Omnisend's trigger list after it has fired once, so send a test booking first

FAQ

Omnisend questions

Why isn't the DatePick event in Omnisend's trigger list?

Omnisend only lists a custom event after it has been received once. Use the test button in DatePick or make a test booking, then refresh the automation editor.

Can Omnisend send SMS appointment reminders?

Yes. Omnisend automations support SMS, so you can text customers off a DatePick booking event. SMS consent rules still apply.

Do I need both DatePick's reminders and Omnisend's?

No. Use DatePick's built-in reminders, or switch them off and send everything through Omnisend. Pick whichever keeps your messages in one place.

DatePick logo+Omnisend logo

Connect Omnisend today

Install DatePick for free. The Omnisend integration is included.